The first time I used these guys for a smaller job they were great and at least 2 of the 3 guys worked really hard, with the 3rd working pretty hard. So I used them again for a larger move. Horrible. Nice enough guys, if not total bozos with three major issues: 1. I had to pay for a 3-man crew and the 3rd guy this time did next to nothing ... so for 9 hours I paid for 3 guys when 2 did almost everything 2. They took a huge chunk out of a valuable wood table without telling me about it, and as the table was covered with other boxes, I didn't see it until they left. There is no way they missed it since it was a huge 6-inch chunk. Instead of calling me back like a man, Matt, the owner, disappeared and ignored my polite correspondence. 3. They said they were experienced moving pianos ... it was like watching the 3 stooges. Absolutely brutal experience. UPDATE: Owner has no problem getting in touch after I complete a review. Matt, you were contacted long ago and no, you did not respond.